The Cupra Formentor, launched in 2020, has quickly become a popular crossover. However, despite its sporty design and driving experience, reliability data suggests potential issues for buyers. This review breaks down the Formentor’s performance, known problems, and owner feedback to provide a comprehensive overview.
Reliability Concerns: A Mixed Record
The Formentor’s reliability record is not stellar. Recent surveys by What Car? place it in 25th out of 33 family SUVs, with a score of 89.8%. While this beats some competitors like the Range Rover Evoque, it falls short of rivals such as the Audi Q3, Volvo XC40, and Jaguar E-Pace. Cupra as a brand improved to 17th out of 31 manufacturers in 2024, a significant step up from its last-place finish in 2023, but past performance raises concerns.
Internal testing revealed issues with a 2024 plug-in hybrid model, including gearbox error messages that rendered the car undrivable. This incident mirrors earlier poor results, where the Formentor ranked 33rd out of 34 family SUVs in 2023.
Common Problems: What to Watch For
Several recurring issues have been reported in the Cupra Formentor:
- Engine: Oil leaks, timing belt failures, overheating, and rough idling are potential problems. Faulty sensors can trigger false warning lights.
- Hybrid System: Charging cables can become stuck, and the charging door actuators may fail. Some owners have experienced the car getting locked in EV mode.
- Gearbox: Rough or delayed shifting is common with the DSG dual-clutch transmission, potentially due to faulty solenoid valves or electrical components.
- Air Conditioning: The condenser is vulnerable to stone damage, leading to refrigerant leaks. Repairs can be costly, ranging from £200 to £1000.
- Infotainment: Software glitches can cause screen freezes and connectivity issues with Apple CarPlay/Android Auto. Updates help but aren’t always a fix.
- Driver Assistance: SOS and lane assistance malfunctions can occur due to faulty steering assembly modules, sometimes triggering unexpected roadside assistance calls.
Performance and Handling: A Sporty Experience
Despite reliability concerns, the Formentor offers a compelling driving experience. Its fully independent suspension and progressive steering provide good handling, regardless of engine choice. Sport suspension and adaptive damping are standard on higher trims, with four-wheel drive available on 2.0-liter models.
The 306bhp version delivers strong performance without being overly aggressive. The VW Group’s EA888 2.0-liter engine provides linear power delivery with minimal turbo lag. The seven-speed dual-clutch gearbox shifts smoothly, enhancing the overall driving experience.
The Formentor handles well, offering a balance of grip, agility, and stability. Its four-wheel drive system provides sure-footedness, though it may not distribute torque as aggressively as some rivals during hard launches. The chassis feels planted, with controlled body roll and good dynamic balance.
Design and Interior: A Stylish Cabin
The Formentor’s design stands out in the crowded crossover market. Its sleek lines and sporty stance give it a distinct presence. Inside, the cabin is well-appointed, with a 10.3-inch digital instrument console and a 12.0-inch touchscreen infotainment system.
Cupra’s use of color and ambient lighting adds visual flair, particularly the strip of adjustable light across the windscreen. While material quality isn’t flawless, the interior feels modern and inviting, especially considering the brand’s recent origins.
Owner Feedback: Mixed Experiences
Owner reviews are mixed. Adam McCalden, a former Ford owner, praised the Formentor VZ2.1.4 eHybrid for its EV range and ease of charging. However, other owners have reported reliability issues, including gearbox malfunctions and software glitches.
Conclusion
The Cupra Formentor offers a stylish and sporty driving experience, but potential buyers should be aware of its reliability concerns. While the brand has improved in recent surveys, past performance suggests potential issues with the engine, hybrid system, gearbox, and infotainment. Careful inspection and awareness of these common problems are crucial for prospective owners.
